Welcome to First Thought Care Services
Welcome to First Thought Care Services
Our Partners
Be the reason someone smiles today.
Our Story
First Thought Care Services is a reputable family-run care company specialising in providing exceptional care and support for children and adults with additional needs and challenging behaviours. Our team of dedicated professionals possess extensive training in Team-Teach, enabling us to effectively manage complex scenarios that may pose challenges to others.
Our services are available to both families and local authorities. By supplying directly to families, we strive to ensure that each individual receives the specialised care they deserve in the comfort of their own home. Through our collaboration with local authorities, we extend our support to a wider network, ensuring that individuals across the community have access to the care they require.
Our Branches
Gloucester Branch
Visit our Gloucester Branch!
We are an extraordinary service that has provided for the community since 2020.
Have a look at our Gloucester facilities!
Want to Contact the Gloucester Branch?
More information in the Contact Us section.
Hereford Branch
Visit our Hereford Branch!
We are an exciting new branch that has opened in 2024!
We wanted to spread our mission in wider sectors
to continue our work and help the ones that require it.
Have a look at our Hereford facilities!
What to Contact the Hereford Branch?
More information in the Contact Us section.
Capturing the Moments!
Our Awards
Our Reviews
“I just want to say another HUGE thank you to you and your team for what you have done for XXX, especially with taking him swimming today.
When XXX was first allocated to me (after a number of other social workers), his life was very restricted and limited in so many ways, and I always held on to the knowledge of him and his life before Social Care became involved. My aim for XXX has been to reduce those restrictions within his life and help him to experience life again, like he used to. I just want to say that the involvement of First Thought Care was where things really changed for XXX, as it helped to create a much needed shift that I was struggling to achieve (due to a number of things). You guys came in all ‘ballsy’ and courageously and gave things the shake up that it needed and were willing to take on what others were too worried to, and I am so grateful for that and for you also seeing XXX how I do! I know we all still have lots of work to do with XXX, and this is still at the beginning of his next part of his journey, but I am so pleased to have the support of you and your team with this. You have been a breath of fresh air that we needed so thank you so much.” - Social Worker 2025
“I just wanted to take a moment to express my sincere appreciation for Beckie following the PBS review meeting we attended yesterday.
The meeting itself was pretty challenging, with some resistance from the school towards the PBS plan. In that context, Beckie’s presence and input were not only supportive but also incredibly impactful. She spoke with such clarity and compassion about her experiences as a PBS practitioner, and she advocated for XXX in a way that was both eloquent and deeply grounded in her professional expertise.
It’s not uncommon in these kinds of meetings for other professionals to take a step back, relieved that they’re not the ones under scrutiny. But Beckie did the opposite, she leaned in. She provided calm, confident, and thoughtful contributions that helped to refocus the conversation on what really matters: what’s best for XXX.
I was genuinely grateful to have her there, not just as a colleague but as someone who shares our values around positive behaviour support. Having her voice in the room made a real difference.
Beckie’s work is commendable. Her dedication, professionalism, and ability to advocate effectively for children and families are clear and greatly valued.” - External Professional 2025
“I just wanted to say thank you. It was a bit of a rollercoaster with plenty of ups and downs but XXX has come a long way and as a team you refused to give up, despite the various difficulties and for that I am grateful. He formed some really beautiful relationships along the way and in particular his bond with [STAFF MEMBER] is something that will live me forever. I will miss their conversations and to be honest I nearly broke down when I said goodbye to him, knowing how much he means to XXX and how much he has helped him over the past year. I am so proud of XXX, probably more than I have ever been but you and your staff also deserve some credit for helping him through such a troubled period in his life and it is important to recognise that. I didn’t get to say goodbye to everyone properly, so will try and pop in to the centre one day but please pass on my thanks and best wishes to all his staff. Lastly thanks to Jack and Beckie for all your support along the way and for always sticking up for him. It meant a lot.” - Parent 2025
"So far I have been really impressed with the level of care/support.
Your staff seem methodical, organised and caring [...] Thank you your service has truly transformed our summer holidays." - Family Member 2024
“It is so refreshing to have joined a team where feedback, whether positive or negative, is actively requested and used to improve the working environment” - FTCS Staff Member 2025
"That is truly amazing , the team that visited at the weekend commented that he looked so well and happy! Massive credit to you all, he really and truly must feel so safe back at FTC.
Massive thank you to you, Jack and the team for making this all possible!" - External Professional 2025
"I genuinely love this company and love that we are all about complimenting achievements and FTCS are so very driven in this area as I have never experienced a company like us before that celebrates all achievements" - FTCS Staff Member 2025
"I’d like to shout out all my wonderful colleagues for making the past 7 months of working here, the best I’ve ever felt in a workplace! Honestly, I’ve never been so happy in my life and it’s 100% because of a amazing team of people I have around me on a daily basis!” - FTCS Staff Member 2023
"I wanted to extend my praise and sincere thanks to Sharon. She has been professional, responsive, kind and very patient with me over the last few weeks and I cannot thank her enough." - Local Authority 2023
Local, Friendly and Family Run
Why not get in contact with us and see what we are about?
Recruiting Care and Support Staff
We are a Local, Friendly and Family Run Care Company in the Gloucestershire & BANES area.
Recruiting Care and Support Staff
Why not get in contact with us and see what we are about?
Recruiting Care and Support Staff
To join our growing family. Excellent pay, we recognise the hard work that you do!
Why not get in contact with us and see what we are about?
Why not get in contact with us and see what we are about?
Why not get in contact with us and see what we are about?
See what we do!
Contact Us - Gloucester Branch
Better yet, see us in person!
We love our staff, so feel free to visit during normal business hours; or call us any time 24/7.
Message us on WhatsApp
First Thought Care Services - Gloucester Branch
164 Hucclecote Road, Gloucester, GL3 3SH, United Kingdom
Contact Us - Hereford Branch
Better yet, see us in person!
We love our staff, so feel free to visit during normal business hours; or call us any time 24/7.
Message us on WhatsApp
First Thought Care Services - Hereford Branch
135 Widemarsh Street, 5 Pineapple Place, HR4 9HE, Hereford, United Kingdom
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